Predator Local Service is a single day of onsite service (up to 8 hours) performed by a Predator Service Technician. Typical tasks include onsite Predator training, adding new machines to Predator, upgrading Predator servers or troubleshooting problematic machines, This service is available in 55 cities in the US and Canada. Contact Predator Customer Service at 503-292-7151 "Option 2" or orders@predator-software.com to see if your city has this service available.